Anand Palace, Darjeeling (West Bengal) ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

5 Dr. S. M. Das Road, Darjeeling (West Bengal), India

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Darjeeling (West Bengal)700 m

Airports

Bagdogra (IXB) 70.8 km

Bhadrapur (BDP) 92.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Serenity

“The room we stayed in was generously spacious and had great ventilation, enhancing our comfort immensely.” view full review

Immaculate Bathrooms

“The bathrooms were spotless and well-maintained, providing a refreshing experience after a long day.” view full review

Prompt Room Service

“Room service was impressively fast, delivering our requests almost immediately, making it a good experience.” view full review

Inviting Atmosphere

“The common areas adorned with vibrant flowers and potted plants created an inviting and visually appealing atmosphere.” view full review

General

Non-smoking rooms

Spa & Leisure

Jacuzzi

Room decor

Parquet floor

Location

5 Dr. S. M. Das Road, Darjeeling (West Bengal), India

Map view

5 Dr. S. M. Das Road, Darjeeling (West Bengal), India

City landmarks

Chauk Bazaar

Darjeeling Mall

820 m

Darjeeling - Jorethang Road

Padmaja Naidu Himalayan Zoological Park

2.6 km

Observatory Hill

Mahakal Temple

1.3 km

Ahal Dara View Point

750 m

Bhutia Busty Rd

Bhutia Busty Monastery

620 m

Museum

Himalayan Tibet Museum

700 m

Limbugaon

Jhandi Dara Sunrise Point

1.1 km

Lebong Cart Road Himalayan Mountaineering Institute

Everest Museum

800 m

Kalimpong

Samthar Plateau

750 m

Chowrasta Darjeeling Reservation Center

Chowrasta

910 m

Dali Monastery or Dali Gomba is also known as the Druk Thupten Sangag Choeling Monastery

Dali Monastery

1.7 km

Kurseong

Dow Hill

750 m

Garden

Lloyd Botanical Garden

2.0 km

Mall

Rink Mall

700 m

Pagoda

Japanese Peace Pagoda

2.2 km

Near National Highway 31

Chapramari Wildlife Sanctuary

840 m

Forestbusty Sonada

Chattakpur

840 m

Jaldhaka River Bindu

Bindu Dam

840 m

Park

Surya Sen Park

840 m

Tenzing Norgay Road

Aloobari Gompa Monastery

1.2 km

Chauk Bazaar

Darjeeling Clock Tower

1.3 km

Lebong Cart Rd

Happy Valley Tea Estate

2.4 km

Church

St. Andrew's Church

720 m

Chowrasta square

Observatory Hill

1.3 km

Bagdogra

Tea Garden

2.0 km

Oppsite Mahakal Mandir

Deshbandu Museum

1.1 km

Chittaranjan Das Memorial

1.1 km

Naya Basti

Observatory Hill View Point

1.5 km

Jawahar Parvat

Himalayan Mountaineering Institute

3.1 km

Nearby

Upper Bhutia Busty

Tea Garden View

540 m

Restaurants

Lazeez Affaire

930 m

Opp shangrila hotel Ajit mansion building

Anurag Gupta

1.1 km

Chowk Baazar

Tom & Jerry's

1.1 km

Dr Zakir Hussain Road Near Sp Banglow

Nimto snacks and sweets

1.2 km

At the junction Laden La and Nehru Rd,

Hot Stimulating Cafe

1.6 km

Jawahar Road West Richmond Hill

Boss

660 m

17 N B Singh Road

Biryani Baar

610 m

N C Goenka Road

Simla Bar and Restaurant

680 m

N.C.Goenka road

Nanking restaurant

750 m

Capital market 44 ladenla road darjeeling Opposite to Capital Hall Above Unique Sweets

Dafey Munal

750 m

49 Laden La Road Near Clubside Motor Stand

Cafe Bossa Nova

1.3 km

Dr Zakir Hussain Road Near SP Bungalow

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Great location

Friendly staff

Noisy rooms

Limited dining options

6.4/10

Nice

Rooms

6.3

Location

8.8

Service

5.1

Dining

5.9

David

United Kingdom, January 2025

6.6/10

I had a mixed experience at this hotel. The location is fantastic, right on Mall Road, perfect for shopping and exploring Darjeeling, and the rooms are spacious with great views. However, the service was really disappointing—unfriendly staff and a lack of professionalism really dampened my stay. The dining options were quite limited, which was a letdown, especially given the prices. Overall, while the location and room size were definite highlights, the poor service was hard to overlook.

Rooms

8.0

The rooms were very spacious and had a great view. I really appreciated the common lobby area as well.

Service

5.0

The service left a lot to be desired; the staff seemed rude and unprofessional, which was really frustrating.

Location

9.0

The hotel is in a great location, right on Mall Road, making it easy to walk to the railway station and nearby attractions.

Dining

5.0

The dining options were quite limited, which was disappointing given the overall experience.

Facilities

6.0

The hotel had basic amenities, but nothing particularly impressive or modern.

Naomi

United Kingdom, December 2024

6.4/10

I had a mixed experience at Hotel Anand Palace. While the location is quite convenient and the service team was helpful, the rooms on the sixth floor left much to be desired. They felt smelly and a bit cramped. The value for money could definitely be improved, but I appreciated the friendly staff and their willingness to assist.

Rooms

5.0

The rooms on the sixth floor were smelly and felt claustrophobic. They were also quite noisy, which made it challenging to relax.

Service

7.0

The service was very cooperative and helpful, making an effort to address our queries.

Location

8.0

The hotel is situated in a narrow lane above the Heritage Railway Station, making it easy to walk to the Darjeeling Railway Station and the mall area for shopping.

Dining

7.0

Although we had a nice selection of continental breakfast options, it would have been better if there were more hot food items available.

Facilities

5.0

The facilities were rather basic, lacking any standout amenities to enhance the overall experience.

Paul

United Kingdom, December 2024

6.8/10

The hotel boasts a great location on the Mall Road, making it super convenient for shopping in Darjeeling. While the rooms are clean and well-equipped, I did notice some issues with leakages that detracted from the experience. The service could be better, as I found the staff a bit rude at times. Overall, it offers decent value for money, and the proximity to attractions is definitely a plus.

Rooms

7.0

The rooms were clean and well-equipped, though the leakages were a concern.

Service

5.0

The service was not very polite and gave me a sense of unprofessionalism.

Location

9.0

The hotel is located right on the Mall Road, making it easy to access shopping and other attractions.

Dining

8.0

The dining spread was a lovely continental selection that included cheeses and pastries.

Facilities

6.0

Facilities were decent, but I feel there could be improvements in overall maintenance.

Jill

United Kingdom, November 2024

7.2/10

I had a mixed experience at this hotel. On the plus side, the rooms were spacious and absolutely clean, which made for a comfortable stay. The location is ideal, right in the heart of the shopping area, making it convenient for exploring. Unfortunately, the service left a lot to be desired, with staff who seemed unprofessional and indifferent. Overall, while I appreciated the room size and cleanliness, the service and attitude of the staff were disappointing.

Rooms

9.0

The luxury urban room was pretty big and absolutely clean. It was very spacious and had an extra bed even though I never requested it, which was a nice surprise.

Service

5.0

The service was lacking. It felt like the staff didn’t understand the importance of assisting guests and they appeared unprofessional and indifferent.

Location

9.0

The hotel is in a great location, amidst shopping arcades and multiplexes, making it very convenient. It's just a short walk from the Darjeeling Railway Station, ridge road, and Nehru Road.

Dining

8.0

I enjoyed the dining options, particularly the lovely continental spread with cheeses, fruits, and pastries. The pasta was also delicious.

Facilities

7.0

The facilities were decent, but not overly impressive.

Dominic

United Kingdom, October 2024

5.8/10

I had a pretty mixed experience at this hotel. The location is fantastic, right in the heart of Darjeeling where all the shopping action is, but the room was a letdown—definitely not the luxury I expected. The service was also hit or miss; some staff were friendly and helpful, while others seemed indifferent. Overall, it made for a challenging stay, especially for the price I paid.

Rooms

5.0

The room was quite big and clean, but felt more like a basic accommodation than a luxurious stay.

Service

5.0

Service varied; some staff were cooperative while others were downright rude and unprofessional.

Location

9.0

The location is perfect amidst shopping arcades and opposes Big Bazar, making it super convenient for exploring.

Dining

6.0

Dining options included in the package were decent, but nothing to rave about.

Facilities

5.0

Facilities were basic, which might not justify the higher price point.

Harper

United Kingdom, October 2024

8.2/10

My stay at Hotel Anand Palace was quite enjoyable, with friendly and attentive staff making me feel welcomed. The location was great as it’s right on the Mall road, ideal for shopping and exploring. However, the room did get a bit warm during the day since it’s just below the roof, which was somewhat uncomfortable. Overall, I feel the hotel offers good value for money.

Rooms

7.0

The rooms were clean and had a cozy atmosphere, though they tended to get a bit warm during the day.

Service

9.0

The service was attentive, friendly, and supportive, making sure all my needs were met.

Location

10.0

The location above Heritage Railway Station was fascinating and very convenient, right on Mall road near the market area.

Dining

7.0

The dining options were decent, with a lovely continental spread available, though I found the spread could be improved.

Facilities

8.0

The facilities were reasonable, and I appreciated the general cleanliness.

Dominic

United Kingdom, September 2024

5.6/10

The hotel was in a good location, close to the market and various attractions. The rooms were clean but quite small and uncomfortable. The service left a lot to be desired, with some rude interaction that dampened the experience. Overall, I found it to be slightly overpriced given the shortcomings in service and comfort.

Rooms

6.0

The rooms were clean but felt small and somewhat claustrophobic.

Service

5.0

Unfortunately, the service was subpar, with some staff members being quite rude and unprofessional.

Location

8.0

The location was convenient, being near the Big Bazar and within walking distance to the main market area.

Dining

5.0

The dining experience was not enjoyable; the quality of the food did not meet my expectations.

Facilities

5.0

Facilities were basic, with only the essentials available, lacking any real amenities.

Philip

United Kingdom, September 2024

7.0/10

I had a mixed experience at this hotel. On one hand, the location was fantastic, right on the Mall road, perfect for shopping in Darjeeling. The staff was incredibly friendly and attentive, which really made my stay memorable. However, the rooms left a lot to be desired; they were basic and didn't have hot water, which was quite frustrating. Overall, while I enjoyed the hospitality and the location, the room quality and amenities were not ideal.

Rooms

5.0

The rooms felt like something you'd find in a budget backpackers hotel, they were neat and clean but very basic. Unfortunately, I had issues with hot water.

Service

9.0

The service was truly excellent; the staff was attentive, friendly, and supportive. I felt well taken care of throughout my stay.

Location

8.0

The hotel is situated in a fascinating location on the Mall road, which is the main market area for shopping in Darjeeling. It's perfect for anyone looking to explore the local shops.

Dining

6.0

I found the dining options to be average considering the price; they could improve on that front.

Facilities

5.0

The hotel lacks some modern amenities; it's quite basic overall.

Christopher

United Kingdom, July 2024

6.2/10

The hotel boasts a great location on the Mall Road, making it perfect for shopping in Darjeeling. The rooms were a bit noisy and got warmer during the day, but they were tolerable overall. The service varied, with some friendly staff, but there were a few instances of rudeness that were disappointing. Overall, it’s convenient for those looking to shop and explore, but don't expect a perfect stay.

Rooms

6.0

The rooms were a bit noisy and tended to get warm during the day since they were just below the roof, but they were just tolerable despite some leakages.

Service

5.0

Service was hit or miss; while some staff were professional and responded well to our queries, there were moments that were quite rude and unprofessional.

Location

9.0

The hotel is ideally located on the bustling Mall Road, within walking distance to the train station and major shopping areas.

Dining

5.0

Dining options were quite limited, which was a letdown, though the staff was gentle and accommodating.

Facilities

6.0

Facilities overall were decent but didn’t stand out, and the overall experience didn’t feel luxurious.

Great location

Noisy rooms

Terry

United Kingdom, July 2024

5.0/10

I stayed here for two nights, and while the location is quite nice and the rooms are clean, my experience was marred by poor service and a dining experience that was very disappointing. The hotel is conveniently situated near shopping areas, but the staff seemed overwhelmed and unable to provide proper assistance. Overall, it’s a mixed bag with some positives but also some significant downsides.

Rooms

6.0

The rooms were clean but felt a bit cramped for a family of three. It could be a challenge for larger groups.

Service

5.0

The service wasn't up to par; the staff looked helpless and didn't seem to have a solution when I asked for help.

Location

9.0

The hotel's location is excellent, right on the Mall Road near many shopping spots and above the Heritage Railway Station.

Dining

5.0

The dining experience was quite a nightmare, with limited options that didn’t meet my expectations.